Effective Date: May 4, 2025
Neuplay Ventures LLP ("we", "our", or "us") develops and publishes interactive TV gaming applications.
This Privacy Policy explains how we collect, use, and protect information when you use our games available on the Google Play Store.
We do not collect any personally identifiable information from users.
We may collect the following non-personal information:
This information is collected to help improve the functionality and performance of our games.
We use the information collected for the following purposes:
We may use third-party services for analytics or crash reporting that collect non-personal device data.
These services operate under their own privacy policies. We do not share any personally identifiable information with third parties.
We take reasonable technical and organizational measures to protect the data collected.
However, please note that no method of transmission over the internet or electronic storage is 100% secure.
Our games are designed for general audiences. We do not knowingly collect personal information from children under the age of 13.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
We recommend checking this page periodically for updates.
When you purchase a subscription package using one or more of our payment gateway service providers, or any other online or mobile payment services provider we may use (including through any app stores), the following payment information will be collected: your credit/debit card details (number, card expiry date, CVC code) or other bank account details along with the date, time and amount of the transaction payment. This payment information is stored by our payment processors and associated with a merchant name/ID and location which our payment processor gives to us, together with a unique customer ID which we share with them but this payment information is never stored or processed by us. Our payment processors use this payment information to process and facilitate the payment of your subscription fee in order that we may provide you with the service you have requested or to enter into a contract with you to access the Platform (in other words to perform the contract). So that we know you have paid your subscription fee our payment processors will send us a unique transaction ID which we associate with your unique customer ID and which we keep for internal accounting purposes because we have a legal obligation to do so.
Where you pay a third party for your subscription package (e.g. an app store like Apple App Store) your payment information is directly collected and controlled by that third party. However, we receive invoice receipts from third parties for your subscription purchase and these receipts are stored by us as we have a legitimate business interest to keep them for internal accounting and tax purposes and to comply with our legal obligation as per any applicable laws including any audits, legal proceedings and/or investigations.
If you have any questions about this Privacy Policy, please contact us at:
Neuplay Ventures LLP
LLP Identification Number (LLPIN): ACD-6304
D-214, Block D, 1st Floor, Anand Vihar, New Delhi, East Delhi, East Delhi
Email: sales@nexboxgames.com